Contact Horus
Questions about a report, a refund or volume pricing — we answer by email, usually within one business day.
Email us at support@horusroofers.com.
If your message is about a specific report, include the report link or the property address so we can find it quickly.
Common requests
- Refunds — see the refund policy; we process approved refunds through PayPal.
- Lost report link — open Find my report and enter the email you paid with and your report number (it starts with HR- and is on your PayPal receipt). If that doesn’t work, email us the property address and the email you paid with.
- Volume pricing — tell us roughly how many reports you need per month.